Privacy Policy
This privacy notice discloses the privacy practices for www.Nicholselectric.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to follow up on an appointment.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately by contacting the telephone number or email address on this website.
SMS/CALL PRIVACY POLICY
SMS OPT-IN & CONSENT:
By providing your phone number and opting in, you consent to receive recurring automated text messages and calls from Nichols Electric & Plumbing using an automatic dialing system.
DATA WE COLLECT:
- Mobile phone number
- SMS/call consent records and preferences
- Message delivery and response history
HOW WE USE YOUR DATA:
- Send automated appointment reminders and confirmations
- Service updates and follow-up communications
- Respond to your inquiries via call or text
THIRD-PARTY SHARING (CTIA REQUIRED):
We do not share your mobile information with third parties for their marketing purposes. We may share with service providers who help deliver messages.
DATA RETENTION:
We retain your phone number while you are an active customer and for [X] months after opt-out for compliance records.
YOUR RIGHTS:
- Access: Request a copy of your data
- Update: Correct your phone number anytime
- Delete: Request removal from our systems
OPT-OUT: Reply STOP to any message
HELP: Reply HELP or call [PHONE]
Message and data rates may apply.
Contact: Nichols Electric & Plumbing
Email : calls@nicholsep.com
Phone : (585)831-0259
SMS/CALL TERMS AND CONDITIONS
CONSENT:
By providing your phone number and opting in, you provide express written consent to receive recurring automated calls and text messages from Nichols Electric & Plumbing at the number provided, using an automatic dialing system.
MESSAGE TYPES:
- Appointment reminders and confirmations
- Service updates and scheduling
- Follow-up communications
MESSAGE FREQUENCY:
Message frequency varies based on your appointments and service needs. Expect [X-Y] messages per month.
RATES:
Message and data rates may apply. Contact your carrier for details.
OPT-OUT
**Reply STOP** to any message to unsubscribe. You will receive one confirmation message. No further messages will be sent.
HELP
**Reply HELP** for assistance or call: (585) 427-9310
CARRIER LIABILITY:
Carriers are not liable for any delayed or undelivered messages.
IMPORTANT:
Consent is NOT required to purchase our services. You may book appointments without opting in to SMS.
